Terms of service

Terms of Service

Welcome to Genki! By using our website www.genkistore.com and placing an order, you agree to the following terms and conditions. Please read them carefully.

1. General

  • These Terms of Service govern your use of our website www.genkistore.com and the services we provide.

  • By accessing or using our site, you agree to be bound by these terms.

2. Products & Orders

  • All products listed are subject to availability.

  • We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, or suspected fraud.

  • Colors and appearances may slightly vary due to photography and screen settings.

3. Pricing

  • All prices are listed in INR and are subject to change without prior notice.

  • We reserve the right to update prices, offers, or discounts at any time.

4. Payments

  • We accept multiple payment methods (online payments, UPI, COD – depending on availability).

  • Payment must be made in full before your order is shipped.

5. Shipping

  • We aim to dispatch orders as quickly as possible.

  • Delivery timelines may vary based on location, courier services, and other external factors.

6. Exchanges & Refunds

  • We do not accept returns.

  • Exchanges are only available if there is a genuine issue from our end (wrong or damaged product).

  • Customers must bear return shipping costs. We will cover the shipping cost of the exchanged item.

  • No cash or online refunds are provided.

7. User Responsibilities

  • You agree to provide accurate and complete information when placing an order.

  • You must not use our site for any unlawful or unauthorized purpose.

8. Intellectual Property

  • All content on our website (images, designs, logos, etc.) is the property of Genki and may not be used without permission.

9. Limitation of Liability

  • Genki shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Changes to Terms

  • We may update these Terms of Service at any time. Changes will be posted on this page.

Contact Us
🌐 www.genkistore.com
📧 genki.clothing1@gmail.com
📞 8709847209
📍 Genki, S.S. High School Road, Gumla